VisitorOS is a comprehensive visitor management solution tailored to meet the unique demands of the healthcare industry. Healthcare organizations can improve operational workflows by enhancing visibility into who is on-site while maintaining the highest standards of safety, security, and compliance.

Why Healthcare Facilities Need Visitor Management
In healthcare environments, controlling access to sensitive areas like ICUs, laboratories, and pharmacies is critical. Managing temporary visitors, contractors, and subcontractors requires stringent protocols to safeguard patient safety and data privacy. VisitorOS digitizes and automates the entire visitor journey, ensuring processes are efficient, compliant, and tailored to the unique needs of healthcare facilities.
How Can VisitorOS Help Healthcare Organizations?

Digitize the Sign-In/Out Process
Eliminate the hassle of manual sign-ins with an electronic visitor management system. VisitorOS automates the entire process, boosting accuracy and saving valuable time. Instantly access all visitor data through a centralized, cloud-based dashboard, ensuring real-time visibility.

Gain Real-Time Visibility
Stay updated with real-time insights on all visitors. VisitorOS provides a comprehensive view of current visitors and expected arrivals, empowering security and management teams to monitor facilities effectively.

Access Comprehensive Audit Trails
VisitorOS automatically logs every site visit, capturing critical details from sign-in to sign-out, including time stamps and visitor categories. These records create a thorough audit trail that supports healthcare compliance requirements, enhances security protocols, and simplifies audit readiness.

Tailor Workflows
Customize visitor sign-in, pre-registration, and post-sign-in processes to suit the unique needs of your facilities. Whether adjusting workflows for contractors or adding specific security checks for restricted areas, VisitorOS offers flexible configurations to meet healthcare compliance standards.

Ensure Document Compliance
VisitorOS automatically provides and tracks required documentation—such as HIPAA acknowledgments, safety certifications, and training records—ensuring all induction processes are completed to reduce risk and enhance compliance.

Strengthen Visitor Security
Safeguard healthcare environments from potential risks with integrated visitor screening. VisitorOS integrates with third-party watchlists and allows custom watchlists to prevent unauthorized individuals from accessing your facility.

Keep Teams Informed
Ensure your teams stay informed with timely, automated notifications. Whether it’s daily visitor logs, device alerts, or immediate notifications of watchlist hits, VisitorOS helps ensure critical information reaches the right people at the right time.

Enhance Security with Badge Printing
Instantly print visitor badges upon sign-in to ensure guests are easily identifiable and compliant with site security protocols, maintaining a secure environment for patients and staff.

Streamline Event Visitor Management
Simplify event management with pre-registration and screening features. Invitees can pre-register, speeding up the check-in process while maintaining high security standards.

Protect Visitor Privacy
Safeguard visitor data with industry-leading privacy features. VisitorOS helps ensure personal information is meticulously managed, fully complying with data protection regulations such as GDPR.

Multilingual Support
Ensure a smooth and welcoming experience for all visitors with multilingual support. VisitorOS accommodates diverse visitor needs, ensuring clear and effective communication.
Healthcare Compliance Requirements
Healthcare facilities must meet strict compliance requirements to protect patient data, ensure workplace safety, and manage visitor access. VisitorOS helps mitigate compliance risks by automating documentation, providing secure data storage, and maintaining detailed audit trails.
Occupational Safety and Health Administration (OSHA)
OSHA sets standards to ensure workplace safety in the US, including visitor awareness of site hazards and proper documentation of who’s on-site. VisitorOS helps healthcare facilities meet OSHA requirements through:
- Capture the information that's most important to your organization in real-time. Easily configure registration fields to meet compliance requirements, track visitor trends, or support security and operation needs.
- Automatically providing and tracking your required documentation—like NDAs, quizzes, or safety training—customizing your sign-in process to reduce risk and enhance compliance.

Centers for Medicare & Medicaid Services (CMS)
CMS sets regulatory standards in the US to ensure the quality of care in healthcare facilities receiving Medicare and Medicaid funding. VisitorOS aids CMS compliance by:
- Ensure your facility is always audit-ready with visitor logs that capture comprehensive details for every check-in. From timestamps to visitor information, our visitor log keeps your records thorough, organized, and ready for compliance reviews.
- VisitorOS allows you to tailor document requirements to each visitor type, including CMS-related safety and privacy policy documents into your sign-in workflows.

ISO 45001 (Occupational Health & Safety Standard)
ISO 45001 outlines the international standard for occupational health and safety management systems, focusing on risk reduction and worker safety. VisitorOS supports ISO 45001 compliance by:
- Stay up to date with real-time insights on all on-site visitors across multiple entry points and sites all through a single centralized dashboard. The VisitorOS dashboard consolidates data from all VisitorOS sign-ins streamlining visibility and enhancing security, while eliminating the confusion of managing data across multiple solutions.
- Identify potential safety risks related to visitor access and help implement mitigation strategies.

General Data Protection Regulation (GDPR)
GDPR governs the processing and storage of personal data for EU citizens, emphasizing data protection and privacy.
VisitorOS helps healthcare facilities comply with GDPR with robust document retention and purging capabilities, you can automate document purging ensuring they are only stored for the necessary time period. This help maintain compliance with privacy regulations and data protection standards.

Who Benefits from a Visitor Management System?
Hospital Administrators
Gain operational efficiency and cost savings through streamlined visitor processes and centralized reporting.
Compliance Officers
Ensure regulatory adherence with automated custom reports, audit trails, and real-time visitor logs.
Security Managers
Enhance facility security with real-time monitoring, integrations with access control, and watchlists or custom lists.


Intuitive, easy to use
We rolled out 90 locations quickly in about 3 months with the help of iLobby's support team.
Jeff O.
Field Service Leader



iLobby is EXCELLENT for contractor management!!
even used the iLobby system to warn us if contractors had not left the site after a certain period of time, but typically should have.
Dee M.
Health Safety Environment Coordinator



I highly recommend iLobby
Knowing who is at your facility and having the ability to alert them to evacuate if necessary is exceptionally beneficial.
Todd C.
EHS Manager



iLobby runs itself
instance viewing of everyone coming and going plus add visitors in advance.
Robert I.
IT Automation Technician



Ton of features
Solved our problem of maintaining annual paperwork for rules and regulations for visitors and contractors.
Nicole F.
Food Safety and Quality Assurance Manager



“Great Experience”
A lot more robust & easier to navigate than paper. Emergency notices are also a big feature that we use in the case of emergencies at our sites to communicate to our employees.
Travis E.
IT Plant Support Analyst, Infrastructure & Security



“Extremely Versatile”
This software allows us to notify our employees in case of emergency all with one simple set up per employee.
Jennifer A.
Manager, General Services Lactalis USA



"iLobby is EXCELLENT for contractor / visitor management!!"
The iLobby system is easy to use, the software is user friendly, and there are multiple ways to take advantage of the capabilities of the system.
Dee M.
Health Safety Environment Coordinator



"Ease of implementation and use."
Visitors have been impressed with how easy and advanced our Check-in process is.
Chad J.
Director of Supply Chain



"Definitely recommend"
We have experienced zero issues with visitors checking in which is all you can ask for with a visitor mgmt platform!
Molly V.
Executive Assistant, Operations



"Easy set up, easy to use"
Its easy to use, very customizable and was very quick and simple to implement.
Billy L.
Building Automation Systems Manager



"A very user friendly product!
We had a very easy time implementing this as our visitor management solution.
Usama M.
IT Supervisor, Plant Support

What Can VisitorOS Do for You?
Request a demo to see how VisitorOS can deliver immediate results for your organization.
Book a Demo
This webpage and its content are an interpretation of the compliance requirements and is not legal advice nor should it act as a replacement for having a legal team review the specific compliance needs of your organization.