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FacilityOS > VisitorOS > Repeat Visitors

Recognize Returning Visitors Automatically

Make every return visit a breeze with VisitorOS's repeat visitor recognition. VisitorOS recognizes guests who have previously checked-in, speeding up their sign-in experience by automatically filling in details and adjusting the process based on past visits. It's a seamless way to welcome frequent visitors while keeping things efficient and secure.
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Welcome Back with Effortless Repeat Visitor Check-Ins

VisitorOS offers repeat visitor recognition for returning guests, so they can enjoy a quicker sign-in experience. By identifying previous visitors, this tool saves time and enhances efficiency and provides a better visitor experience  with familiar, tailored workflows.

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Enhance Efficiency with Automatic Check-Ins

Returning guests don’t need to re-enter all their details—VisitorOS fills it in for them. You can even configure workflows to skip or streamline certain steps if they’ve recently been completed, making check-ins faster and freeing up your front desk staff. For example, if a visitor has completed safety training during check-in, the system can skip that step, ensuring they don’t need to retake it and streamlining the process while maintaining compliance.

Create a Positive Experience for Frequent Visitors

Frequent visitors will feel valued and welcome when they experience a smooth, expedited check-in. By minimizing the steps they need to take, VisitorOS helps create an efficient and hassle-free sign-in experience.

How Repeat Visitor Recognition Works

Repeat visitor recognition feature makes it easy to streamline check-ins in three quick steps.

Step 1

Visitor Enters Their Name or Email at Kiosk

Returning visitors simply enter their name or email to begin sign-in.

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Step 2

VisitorOS Looks for a Match

VisitorOS scans the system for a match, checking past sign-ins to verify their identity.

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Step 3

Visitor Proceeds with Expedited Sign-In Flow

If a match is found, the system fills in their information and uses a faster workflow, streamlining their check-in process. Additionally, it skips documents that are still valid, such as NDAs, ensuring visitors only review or sign what’s necessary, saving time and enhancing efficiency.

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Who Benefits from Repeat Visitor Recognition?

This feature is designed to improve experiences and simplify sign-ins for visitors.

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Visitors

Returning visitors save time and avoid repetitive data entry, enjoying a faster, more personalized experience. By recognizing them and making the process seamless, VisitorOS makes guests feel welcome and valued every time they return. 

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Hosts

Hosts benefit from smoother, more efficient visitor interactions, reducing congestion at the front desk and allowing them to focus on welcoming and assisting guests. With Repeat Visitor Recognition, they can provide a professional, streamlined experience that reflects well on the organization.

Additional Visitor Management Features

What Can VisitorOS Do for You?

Request a demo to see how VisitorOS can deliver immediate results for your organization.

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