Establish a direct communication channel between Safety Officers and evacuees to provide instant updates during emergencies. EmergencyOS enables real-time, two-way messaging via SMS and phone calls to ensure everyone on-site receives critical instructions, can confirm their safety, and remain accounted for in any situation.
FacilityOS > EmergencyOS > Emergency Event Messaging & Communication
Emergency Event Messaging & 2-Way Communication

Real-Time, Direct Communication When It Matters Most
During an emergency, every second counts. EmergencyOS provides instant, two-way messaging capabilities that allow Safety Officers to communicate with all evacuees, ensuring no one is left behind and that critical updates reach the right people at the right time.
Immediate SMS & Phone Call Alerts
Safety Officers can instantly send emergency alerts via SMS and phone calls, ensuring everyone on-site receives life-saving instructions without delay. This eliminates communication barriers and speeds up response times.
Seamless Communication for Non-Employees
Integration with FacilityOS’s VisitorOS ensures temporary visitors and contractors are included in emergency communications. No matter their status on-site, they receive the same critical updates as employees.
2-Way Status Updates for Faster Accountability
Evacuees can confirm their safety electronically upon reaching muster points, allowing Safety Officers to track personnel in real time. This accelerates emergency response and ensures efficient mustering without manual headcounts.
Accurate Contact Information & Location Tracking
EmergencyOS maintains up-to-date contact information for all individuals on-site, removing the need to search for missing personnel or track down phone numbers during a crisis. Safety Officers can instantly communicate with specific individuals as needed.
Automated Emergency Records & Audit Trails
All emergency communications, including messages and responses, are automatically recorded within EmergencyOS. No additional software or third-party tools are required, ensuring compliance and a complete incident record for post-event analysis.
Eliminate Response Delays with Direct Messaging
Instead of relying on fragmented communication methods, EmergencyOS centralizes emergency messaging into one platform. This guarantees instant delivery of critical updates to all individuals on-site.







How Emergency Event Messaging Works
EmergencyOS ensures real-time communication between Safety Officers and evacuees through automated SMS, phone calls, and live status updates.
STEP 1
Trigger Emergency Alerts
Safety Officers initiate emergency messaging with pre-configured alerts or custom messages, instantly notifying all on-site personnel and visitors.
STEP 2
Send Real-Time Updates
Critical instructions and situational updates are broadcasted via SMS and phone calls, ensuring clear guidance throughout the emergency.
STEP 3
Enable 2-Way Check-Ins
Evacuees can confirm their safety electronically, reducing the need for manual tracking and allowing Safety Officers to maintain an accurate headcount.
STEP 4
Automate Record-Keeping
All messages, responses, and safety confirmations are automatically logged for compliance and post-event analysis.
Who Benefits from Emergency Event Messaging?
This feature enhances emergency response for key personnel across industries.
Safety Officers
Gain full visibility into evacuation status and maintain real-time communication with all personnel on-site.
Facility & Plant Managers
Ensure all individuals, including employees, visitors, and contractors, receive critical emergency updates without manual intervention.
Security Teams
Reduce time spent locating missing individuals and enhance coordination efforts through automated, two-way messaging.
Business Continuity Leaders
Improve compliance, safety readiness, and post-incident reporting with automated audit trails and complete communication records.
Additional Emergency Management Features
What Can EmergencyOS Do for You?
Request a demo to see how EmergencyOS can deliver immediate results for your organization.
Book a Demo