About Us

Our Story

Where Innovation Meets Customer-Centricity

Back in 2014, paper was everywhere. Despite the enduring promise of the “paperless office”, many companies managed their critical safety, security, and compliance processes using nothing but a pen and paper. Rife with serious risks – such as illegibility, paper fragility, poor auditability, and more – companies had few better options despite the regulatory and legal risks they would face should a problem occur.

The first version of the FacilityOS solution was created not as publicly available software to solve these challenges industry-wide but as an internal project to solve these challenges at a single company. Our CEO, recognizing the broad applicability and strength of the software, worked to create a spinoff stand-alone SaaS company known as iLobby. And in doing so we became a pioneer in the rapidly growing facility and visitor management market.

Over the past several years we’ve expanded the breadth of our cohesive facility management platform, rebranded our company to FacilityOS, and added powerful new modules such as EmergencyOS and ContractorOS.  In 2024, we acquired leading logistics management company, SCLogic, adding another powerful module under the name, LogisticsOS.  

Today, FacilityOS is comprised of solutions for visitor management, evacuation and emergency management, contractor compliance management, logistics management and physical identity and access management.  We serve organizations globally, delivering solutions that transform facility management while prioritizing safety, security, efficiency, and compliance.

Since those early days, we’ve continued to evolve and upgrade our technology based on client feedback. In fact, all our biggest customers started with a single license and have dramatically expanded their relationship with us over time as we listened to feedback and implemented many of their suggestions. While it may sound cliché, we pride ourselves on our customer obsession – so much that it’s our #1 company value.

We couldn’t be more excited about the future of our platform and the impact it will have on facility operations.